StormProof, a product of LegacyBot Ai LLC
Delete Your Account
Last updated: August 4, 2026
This page explains how to permanently delete your StormProof account, what happens when you do, and who to contact if you need help. You do not need to sign in to read this page.
How to delete your account
In the StormProof mobile app (recommended)
- Open the StormProof app and sign in.
- Go to Profile (or Subscription & Billing), then tap Delete Account.
- Review what will be deleted and what is retained, shown on that screen.
- Type DELETE to confirm, acknowledge that the action is permanent, and tap Delete My Account Permanently.
- You will be signed out once deletion completes.
By email
If you cannot access the app, email support@stormproofapp.com from the address associated with your account with the subject line “Account Deletion Request.” We may ask you to verify your identity before processing the request.
Before you delete your account
- Deleting your StormProof account does not automatically cancel an active Apple App Store or Google Play subscription. Cancel it separately in your Apple ID or Google Play account settings (Manage Subscription, available in the app) to stop future billing.
- If you are the sole owner of an organization workspace, you must transfer ownership to another member or close the organization before your personal account can be deleted. This prevents an entire company workspace from being accidentally deleted along with one person's account.
What gets deleted
- Your sign-in credentials and ability to access StormProof.
- Your personal profile information (name and account metadata).
- Any customer/lead records you created that were not part of an organization workspace (personal/solo use).
What is retained, and why
- Inspections, reports, projects, agreements, and territory records that belong to an organization you were a member of are retained as that organization's business records — this is company data, not personal data, and remains available to the organization after you leave. Your personal attribution on those records is removed.
- Records we are required to keep for legal, tax, accounting, billing, or fraud-prevention obligations may be retained for the period required by law, then deleted.
- Aggregated or de-identified information that no longer identifies you is not considered personal data and is not deleted.
Processing time
In-app deletion requests are processed immediately. Email requests are typically processed within 30 days. You will no longer be able to sign in once deletion is complete.
Questions
Contact support@stormproofapp.com with any questions about this page or your account.